Customer Reviews | Rainwater Inc.

March 2, 2021 maria m

"Great tasting water, Friendly customer service throughout! Reasonable rates. They continually meet customer satisfaction. Highly recommend Rainwater!"

February 28, 2021 Annette Jones

"Always very nice and helpful. I would recommend them !"

February 17, 2021 David Newbry

"Rainwater did an excellent job of installing our water softener system. Their service people are reliable and consistent in visiting us to change the filter and check out the system. We are very happy with Rainwater."

February 11, 2021 Laurie Ward

"Great customer service.I would recommend rain soft to anyone looking for water softening or drinking water systems"

November 11, 2020 Mark Chopper

"I had a very old Kinetico system that needed maintenance. In September 2020 I managed to accidentally destroy the main unit, putting me in the market for a replacement system. I went to Rainwater in Grandview and spoke with the owner. He was extremely helpful in reviewing the options and selecting the capacity I needed. His pricing and installation timeline were very attractive. I elected to purchase from him. The installation team arrived just 3 days later. They were very efficient, knowledgeable, helpful, and a pleasure to spend a few hours with. They removed the old unit and hauled away all the debris. The new unit was installed in a way that made it easier to maintain than the old unit. Once installed they went through a comprehensive test cycle to ensure that the system would function properly. They also trained me on its operation. The new unit is somewhat smaller than the old one, and has greater capacity (will soften more water). The filter unit is much easier to perform filter changes than the old one. The system performs its recharge cycle must faster than the old one and is much quieter. I had a very positive experience doing business with the entire team from Rainwater (including office staff). I enthusiastically recommend Rainwater for your water softening needs. I expect to remain a lifelong customer!"